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Klarna losses triple after aggressive U.S. growth and mass layoffs

The logo of Swedish payment provider Klarna.

Thomas Trutschel | photo library | Getty Images

Klarna on Wednesday reported a dramatic jump in losses in the first half, adding to a deluge of negative news for the “buy now, pay later” pioneer.

The Swedish payments firm generated revenues of 9.1 billion Swedish krona ($950 million) in the period spanning January to the end of June 2022. That was up 24% from a year ago.

But the company also racked up hefty losses. Klarna’s pre-tax loss soared more than threefold year-on-year to nearly 6.2 billion krona. In the first half of 2021, Klarna lost around 1.8 billion Swedish krona.

The company, which allows users to spread the cost of purchases over interest-free installations, saw a jump in operating expenses and defaults. Operating expenses before credit losses came in at 10.8 billion Swedish krona, up from 6.3 billion krona year-over-year, driven by administrative costs related to its rapid international expansion in countries like the US credit losses, meanwhile, rose more than 50% to 2.9 billion swedish krona.

Klarna had previously been profitable for most of its existence — that is up until 2019, when the firm dipped into the red for the first time after a hike in investments aimed at growing the business globally.

The company’s ballooning losses highlight the price of its rapid expansion after the onset of the Covid-19 pandemic. Klarna has entered 11 new markets since the start of 2020, and took a number of costly gambits to extend its foothold in the US and Britain.

In the US, Klarna has spent heavily on marketing and user acquisition in an effort to chip away at Affirm, its main rival stateside. In the UK, meanwhile, the firm acquired PriceRunner, a price comparison site, in April. It has also engaged in a charm offensive with British politicians and regulators ahead of incoming regulations.

More recently, Klarna has been forced to cut back. In May, the company slashed about 10% of its global workforce in a swift round of job cuts. The company subsequently raised funds at a $6.7 billion valuation — an 85% drop from its previous valuation — in an $800 million investment deal that defined the capitulation from high-growth tech firms as investors grew wary of a possible recession.

The sharp discount reflects grim sentiment among investors in fintech in both the public and private markets, with publicly-listed fintech Affirm having lost about three quarters of its market value since the start of 2022.

“We’ve had to make some tough decisions, ensuring we have the right people, in the right place, focused on business priorities that will accelerate us back to profitability while supporting consumers and retailers through a more difficult economic period,” said Sebastian Siemiatkowski , CEO and co-founder of Klarna.

“We needed to take immediate and pre-emptive action, which I think was misunderstood at the time, but now sadly we have seen many other companies follow suit.”

Klarna said it plans to tighten its approach to lending, particularly with new customers, to factor in the worsening cost-of-living situation. However, Siemiatkowski said, “You won’t see the impact of this on our financials in this report yet.”

“We have a very agile balance sheet, especially in comparison to traditional banks due to the short-term nature of our products, but even for Klarna it takes a little while for the impact of decisions to flow through.”

Fintech companies are cutting expenses and delaying listing plans amid a worsening macroeconomic backdrop. Meanwhile, consumer-oriented services are losing their appeal among investors while so-called “business-to-business” fintechs attract the limelight.

Klarna says it is now used by over 150 million people, while the company counts 450,000 merchants on its network. Klarna mainly generates income from retailers, not users, taking a small slice of each transaction processed through its platform.

“Ultimately they’ve proven there can be a profitable business there but have doubled down on growing in the US market which is expensive,” Simon Taylor, head of strategy at fintech startup Sardine.ai, told CNBC.

“Market share there will be meaningful for long-term revenue. But it takes time and the funding taps aren’t what they used to be.”

But the company faces stiff competition, with titans in the realms of both tech and finance seeking to capitalize on growth in the buy now, pay later industry. Apple is set to launch its own BNPL product, Apple Pay Later, this case, which will allow users to split the cost of their purchases over four equal monthly payments.

Meanwhile, proposals are afoot to bring the BNPL market under regulatory supervision. In the UK, the government has announced plans to enforce tighter affordability checks and a crackdown on misleading advertisements. Stateside, the Consumer Financial Protection Bureau opened a market-monitoring probe into BNPL companies.

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Business

Class and Covid: A Key Hyperlink in Layoffs Worldwide

In the United States and many other countries, lower-income, lower-educated adults are harder hit economically by the coronavirus pandemic.

The relationship between class and Covid-19 isn’t inevitable, however: it doesn’t exist in some of the most egalitarian societies in Europe and Asia, according to a new Gallup global survey conducted from July 2020 to March 2021.

Globally, 41 percent of workers in the poorest 20 percent of their county’s income distribution said they had lost their job or business due to the pandemic, compared with 23 percent of workers in the richest 20 percent. This job loss gap is similar between those with a college degree (16 percent who lost a job or company) and those without (35 percent).

The gap in economic vulnerability is closely related to the prevailing income inequality that has accompanied the pandemic. In the economically most egalitarian countries (as measured by the Gini coefficient for household income), workers with lower incomes and lower levels of education were protected from mass unemployment, including through national measures to prevent job loss.

Public health experts have long understood that socioeconomic status is closely related to health outcomes and susceptibility to infectious diseases. Some countries – including the US, England and France – have found that Covid-19 has resulted in higher deaths in low-income communities, as well as blacks and some ethnic minorities.

Most of these gaps appear to be due to work-related exposures rather than non-compliance with safety guidelines. Black people in the United States are more likely than whites to report social distancing and mask use, but at the start of the pandemic, they were about 30 percent more likely to work in jobs that required close physical proximity. This is evident from research to be published in the Annals of the American Academy of Political and Social Science.

The earnings gap is even wider: workers in the bottom third of the income distribution were four times more likely than workers in the top 10 percent to be in a job that required close physical proximity. With the exception of doctors and a few other professions, highly skilled workers rarely need to be in direct contact with other people.

The overexposure of low-income workers to personal and personal work has created a twofold risk for the less affluent: increased threats of physical and economic harm. For example, in the United States, the unemployment rate of food preparation and service workers rose from 5.5 percent to 19.6 percent from 2019 to 2020 as people stopped eating out.

Around the world, lockdowns and social distancing have destroyed lower-income jobs that require less education. In 103 of 117 countries in Gallup’s World Poll data, workers in the bottom quintile of household income distribution had significantly higher job loss rates than those in the top. University graduates fared significantly better than graduates with less than 16 years of education in 97 out of 118 countries and territories.

Updated

May 3, 2021, 6:22 p.m. ET

Ungraduate workers in low-income countries fared worst, although they tended to live in areas with much lower Covid-19 fatalities during the survey period than in high-income countries in Europe and North America . More than two in three non-college workers lost their jobs or business as a result of Covid-19 in the Philippines and Kenya, even though the per capita death rate was 7 percent and 2 percent of the United States, respectively.

More than half of those without a university degree lost their jobs in Zimbabwe, Thailand, Peru and India. The rate of job or business loss among workers with a university degree in these countries was at least 10 percentage points lower.

While the economic damage has generally been worse in low-income countries, the United States is distinguished among high-income democracies by high job losses and a wide gap between those with and without college degrees. Of the 31 OECD member countries with data, the United States had the third largest gap in job loss between college graduates and non-holders, after Chile and Israel (eight percentage points).

Chile, Israel and the United States also share the difference that they have high levels of income inequality. More egalitarian countries – including France, Switzerland, Denmark, Sweden, Norway and Germany – kept job losses low overall and did not see a significant gap in job loss rates between those with and without university degrees.

Globally, pre-pandemic income inequality predicted significantly higher job losses and a greater role for socio-economic status in shaping those job losses. The effect of inequality remains significant even after controlling for the cumulative per capita deaths from Covid-19 and the rigor of government policies to suppress disease and other factors that vary from country to country, as measured by Oxford University scientists.

More egalitarian countries tend to have more trusting populations, research shows, and create conditions that seem to lead to cooperation and effective collective action.

It is possible that elected officials in more egalitarian countries are more likely to develop measures to protect workers from dismissal – as is the case in Denmark, the Netherlands and New Zealand, which are in the lower quintile of global inequality measures, as well as Ireland, Australia and Great Britain, which are in the second lowest quintile in inequality.

These guidelines directed income support to companies affected by the pandemic in order to maintain their workforce. Other more egalitarian countries – such as France, Germany and Switzerland – have used and expanded existing employer subsidy programs to keep workers loyal to employers.

No such guidelines were issued in Chile or Israel while the US government launched the Paycheck Protection Program. This program shared features with successful European policies, but came too late to prevent mass layoffs, as Federal Reserve economists have noted, with too many administrative and eligible complications.

Despite these restrictions, according to an analysis by US Treasury Department economists, the layoffs in the US would have been drastically worse without them. The federal government has increased spending significantly in other ways to reduce the damage done to the laid-offs, such as subsidized unemployment insurance and direct payments to low- and middle-income households.

But there’s a good reason why it’s best not to get laid off at all: Previous recessions have shown that millions of laid-off workers will never return to their employers.

In addition, recent data from Gallup’s Great Job Survey shows that people laid off and rehired as a result of the pandemic saw sharp drops in job satisfaction and continued to struggle to meet monthly expenses. Globally and in the US, the world survey shows that those laid off as a result of the pandemic were significantly more likely to see a decline in their standard of living compared to the previous year.

Jonathan Rothwell is a Principal Economist at Gallup, a resident senior fellow at the Brookings Institution, and a visiting scholar at the George Washington University Institute of Public Policy. He is the author of “A Republic of Equals: A Manifesto for a Just Society”. You can follow him on Twitter at @jtrothwell.

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Business

Nike shares fall after blended earnings report, layoffs information

A man wearing a face mask walks past a Nike store in the Central Business District, Beijing, China on Feb.17, 2020.

Andrea Verdelli | Getty Images

Nike shares fell Friday after the company reported mixed earnings for the third quarter late Thursday and confirmed it was laying off employees.

Shares fell nearly 4% at noon. The stock is up more than 95% over the past year and has a market value of $ 217 billion.

Nike didn’t announce the downsizing in its earnings report on Thursday or speak to investors. The layoffs were first reported by The Oregonian, which covers the Portland-based sneaker company.

Nike said the cuts follow layoffs that began last summer. As of May 31, 2020, Nike had approximately 75,400 employees worldwide, according to a report with the Securities and Exchange Commission.

In a prepared statement, Nike focused on “shifting resources and building capacity to invest in our growth areas with the highest potential”.

“We’re building a flatter, nippier company and transforming Nike faster to define the marketplace of the future,” it said.

On Thursday, the sportswear retailer announced that its sales in North America were down 10% year over year for the third fiscal quarter ending February 28, as lagging ports delayed shipments. This resulted in goods arriving late for weeks in their own stores and at wholesale partners such as department stores and sports stores, and increased the risk of them ending up on the clearance shelf.

Sales at its stores in Europe, the Middle East and Africa also fell during the quarter due to closings and restrictions related to pandemics, Nike said.

“The good news here is that supply chain problems will subside over the next few quarters, while Europe will open up in time if the vaccine continues to roll out,” Jefferies analyst Randal Konik said in a research report. Konik rates Nike shares with a price target of $ 140.

Nike pointed to bright spots like the growth of its direct customer business, momentum in China and strong online sales. The company announced that it had reached its first quarter of $ 1 billion in online sales in North America as consumers bought new gym shoes and workout clothing while they were at home. In Greater China, sales rose 51%. And the company expects a similar revival in sales as other countries rebound from the pandemic.

Categories
Business

Unemployment Claims Present Influence of Layoffs as Virus Surges

The surge in coronavirus cases is rippling through the economy, forcing employers to lay off workers with an extraordinarily high layoff rate, even as new vaccines and the possibility of further government aid offer hope for the next year.

The number of Americans filing initial unemployment insurance claims remained high last week, the Department of Labor reported Thursday. After falling earlier in the fall, claims have risen, dwarfing the pace of past recessions.

Consumer caution, coupled with new restrictions on business activities such as indoor restaurants, has hit the hotel, lodging, airline and other service industries. The debut of a coronavirus vaccine offers some prospect of relief, but until mass vaccination begins next year the economy will remain under pressure.

“Companies are closing, and as a result, job losses are increasing – and that is exactly what we feared we were going into the winter,” said Rubeela Farooqi, US chief economist at High Frequency Economics. “It will definitely be a challenging couple of months.”

The pace of retail sales has already slowed, as has overall economic growth. Few expect coronavirus cases to subside this winter and further drag on economic activity, but advances on a new relief law on Capitol Hill could ease the blow.

935,000 new state benefit claims were made last week, compared to 956,000 the previous week. Adjusted for seasonal fluctuations, last week’s value was 885,000, an increase of 23,000.

There have been 455,000 new applications for assistance from Pandemic Unemployment, a government-funded program for part-time workers, the self-employed, and other people who are normally not eligible for unemployment benefits. This sum, which was not seasonally adjusted, increased by 40,000 compared to the previous week.

The move to limit business and consumer activities by government agencies was evident in the new data. In Illinois, where indoor eating was banned on November 20, claims rose by over 35,000. In California, where restrictions went into effect December 3, new registrations rose by nearly 24,000.

As of late November, more than 20 million workers were receiving unemployment benefits under state or federal programs, according to data from the Department of Labor. Although the unemployment rate fell from 14.7 percent in April to 6.7 percent in November, the ongoing layoffs underscore the economic fragility of many Americans.

Economy & Economy

Updated

Apr. 17, 2020, 4:35 pm ET

“We’re not going in the right direction,” said Gregory Daco, chief US economist at Oxford Economics. “With the services expiring, it’s even more worrying.”

The pain in the labor market is particularly acute for the less skilled, whose jobs and finances are far more affected than those of wealthier Americans.

The S&P 500, the Dow Jones Industrials and the Nasdaq Composite Index closed at record highs on Thursday and have completed a strong rally in recent weeks. The IPO was hot news and shaped thousands of paper millionaires in Silicon Valley and elsewhere.

The housing market has also been resilient, fueled by low interest rates that make mortgages more affordable as city dwellers flee to the suburbs.

Total wages and salaries have returned to pre-pandemic levels at $ 9.6 trillion a month after falling below $ 8.7 trillion in the depths of the spring recession. But the American share of the labor force remains well below a year ago, underscoring the deep hole the economy is slowly working its way out of.

Republican and Democratic leaders in Congress resumed talks Thursday on another pandemic relief bill that economists have warned is overdue. With no action taken, two key unemployed programs will expire this month – Pandemic Unemployment Assistance and Pandemic Emergency Unemployment Compensation, which provide extra weeks of assistance after government benefits expire and cut payments to millions.

In addition to extending these programs, the $ 900 billion package is expected to include $ 600 stimulus payments to individuals, a $ 300 weekly unemployment benefit allowance, and rent and food aid.

The $ 2.2 trillion CARES bill, passed in March, has been credited with helping the economy weather the depths of lockdowns in many parts of the country last spring. But partisan battles in Washington have held up renewed federal support for months.

Economists have warned that without a new aid package from Washington, economic growth could stay flat in the first quarter of 2021. In addition, the abrupt end of unemployment benefits for millions could further weigh on consumer spending.

Data released on Wednesday showed retail sales declined 1.1 percent in November, a disappointing start to the crucial Christmas season. Gus Faucher, chief economist at PNC Financial Services, expects economic growth to be weak for the next several months before accelerating later in 2021.

“Until we vaccinate many people, the economy will face a difficult test,” he said. “I don’t know if there will be a total decline or loss of jobs, but the pace of improvement will slow significantly.”