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World News

Multimillion-dollar app founders’ share ideas for beginning a enterprise

When husband-and-wife duo Chris Halim and Raena Lim quit their jobs in 2016 to start their own sustainable fashion business, they had little idea of the success it would become.

But they knew one thing for sure: get a basic product to market as soon as possible — that’s the advice they stand by today.

“As start-up founders, especially at the beginning, there is a strong temptation to build the perfect product before you launch anything, or very strong temptation to aim for all the features and over-engineer everything,” said Halim, an ex-consultant.

“From our learnings, that would be a mistake,” the Style Theory CEO told CNBC Make It.

Start simple

Once Halim and his banker wife, Lim, identified an opportunity to bring a clothes rental service to Singapore, they wasted little time in creating a waitlist to gauge interest before rolling out the service to a small number of consumers.

The best way to launch anything is always do it simple with minimal scope, get it to market asap.

Chris Halim

co-founder and CEO, Style Theory

As demand grew, the couple expanded their user base and apparel collection, adapting to customer requests as they went.

It’s advice shared by many business leaders, including in the iconic book “The Lean Startup,” which recommends entrepreneurs build a minimum viable product (MVP) and then test and iterate quickly in response to customer feedback.

The co-founders of Style Theory, Raena Lim and Chris Halim.

Style Theory

“The best way to launch anything is always do it simple with minimal scope, get it to market asap, then get customers’ feedback,” said Lim.

“Based on customers’ feedback, you can then iterate and make it better. I think that’s a much better way to build something that customers will love,” he continued.

Dream big

The couple’s nimble, data-driven approach has served them well. Five years on, the company boasts some 200,000 users across Singapore and Indonesia, and a collection of 50,000 clothes and 2,200 shoes.

With backing to the tune of $30 million from investors including Softbank, Alpha JWC Ventures and the Paradise Group, the company now plans to expand into Hong Kong and introduce menswear and kidswear.

In entrepreneurship, you face failures every day … it’s much more important to focus on what are you going to do next.

Chris Halim

co-founder and CEO, Style Theory

“That future is for you to build and you get to dream it with your team and say, let’s make the call to do something so different,” said co-founder Lim.

But, the pair cautioned, it’s important to take the highs with the lows. Their business was hit hard by the pandemic and despite pivoting to offer new services, the rental service has today recovered just 75% of pre-pandemic users.

“In entrepreneurship, you face failures every day, you make wrong decisions all the time and it’s all on you,” said Halim.

“It’s much more important to focus on what are you going to do next, how are you going to fix it, and how you’re going to grow the business next.”

Don’t miss: This husband-and-wife team shares their tips for going into business together

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Health

NHS contact tracing app downloads spike

Selective focus. Concept photo.

Oleksandr Siedov | iStock editorial team | Getty Images

LONDON – UK contact tracking app downloads spiked last week, according to new data, despite widespread concerns about people being asked to self-isolate amid a surge in coronavirus cases.

The NHS Covid-19 app was downloaded 161,000 times in the week of July 11-17, according to analysis firm App Annie, up from 131,000 the previous week and 137,000 times from June 27 to July 3.

Meanwhile, weekly active users – defined as anyone who opens the app in a given week – stayed at 14.7 million for the weeks July 11-17 and July 4-10, compared with 14.4 million from June 27th to July 3rd.

This doesn’t mean that everyone who uses the app has the contact tracking feature turned on. Some may have disabled the feature.

Even so, it shows that engagement with the app is still strong, despite fears that more people will delete it to avoid self-isolation.

“Downloads have skyrocketed when an announcement depends on the usage of the app and then they tend to decrease, but usage has stayed strong week after week,” said Lexi Sydow, head of market insights at App Annie. opposite CNBC.

“Ultimately, usage will be a better measure of how people actually interact with the app.”

Millions of Britons could be pinged by the app over the summer after the country lifted its remaining Covid restrictions and the number of infections in the country increased.

More than 1.1 million people in England and Wales have been pinged from the app in the past two weeks.

Last Friday, the UK reported more than 50,000 new cases for the first time since mid-January. The daily cases have decreased somewhat since then, but are still on the order of tens of thousands.

What is contact tracking?

The NHS Covid-19 app was launched by the UK government last year to do traditional contact tracing – which involves notifying an infected person’s contacts – using technology.

The idea is that people will be informed if they have been around someone infected with the coronavirus and it is recommended that they isolate themselves to reduce the spread among the population.

The contact tracking app for England and Wales, like many others, uses Bluetooth to discover users who are nearby. If a user comes near a person who has tested positive, he is informed and asked to isolate himself.

This is controversial for businesses at a time when the UK is experiencing a resurgence of the Covid cases and England is lifting almost all remaining restrictions on public life.

According to the Chartered Institute of Personal and Development, 57% of HR professionals say they experienced a staff shortage in the past month because the app asked employees to self-isolate.

The app was originally introduced as a key part of plans to lift England’s lockdown restrictions at the start of the pandemic. More recently, however, the government is trying to downplay its importance.

A policy change is expected to go into effect on August 16, which means that those who have received two Covid vaccine syringes will be exempt from self-isolation if prompted by the app.

The government has also identified a list of workers who could avoid isolation even if exposed to the virus.

There are now doubts as to how effective the app will be in the future.

“The exposure notification app made sense at the start of the pandemic, when we had no vaccines and we had high deaths and hospital admissions,” Stephanie Hare, an independent technology researcher, told CNBC.

“The goal was to break the chain of transmission – to stop the virus from spreading – and all of our policies were aligned,” she added.

“Under Boris Johnson’s new policy for England, we are no longer trying to break the chain of transmission, making the exposure notification app less useful to society,” said Hare.

“It could still be useful to people who want to download and use it and would rather know if they’ve been exposed.”

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World News

Apple removes Fakespot from App Retailer after Amazon complains

The Amazon Shopping App in the Google Play Store on an Android smartphone.

Christoph Dernbach | Image Alliance | Getty Images

Apple removed Fakespot, a popular app for detecting fake product reviews, from its app store after Amazon complained that the app contained misleading information and potential security risks.

The Fakespot app analyzes the credibility of the reviews of an Amazon offer and rates them with grades A to F. Then buyers receive recommendations for products with high customer satisfaction.

Amazon said it reported Fakespot to Apple for investigation after worrying that a redesigned version of the app was confusing consumers by displaying the Amazon website in the app with Fakespot code and content overlaid on top of it. Amazon said it doesn’t allow applications to do this. An Amazon spokesperson claimed, “The app in question provides customers with misleading information about our sellers and their products, harms our sellers’ businesses and creates potential security risks.”

On Friday afternoon, after a review by Apple, the app was no longer available in the App Store.

Misleading or fake user reviews have proven to be a major problem for online retailers, including Amazon. The company recently stepped up its efforts to detect and remove fake reviews. The third-party marketplace, made up of millions of sellers, accounts for more than half of the company’s total revenue, but has become fertile ground for fake reviews, counterfeiting, and unsafe products. Regulators in the US and abroad have taken steps to curb fake reviews on and off Amazon.

As fake reviews spread the internet, third-party apps and websites have sprung up to help shoppers spot them, like Fakespot, ReviewMeta, and ReconBob.

Amazon has reported the well-known Fakespot detector app to Apple for investigation, which led to its removal from the App Store.

Amazon

Apple said in a statement that on June 8th, Amazon launched a dispute with the Fakespot app over intellectual property rights. Apple said it provided steps to Fakespot to keep their app in the store and gave them “plenty of time” to resolve the issue. It then reached out to Fakespot on June 29, weeks before the app was removed from the App Store.

An Apple spokesperson didn’t immediately respond to questions about which App Store guidelines were violated by Fakespot.

But Amazon pointed out two subsections of Apple’s App Store guidelines to CNBC that Fakespot may have violated. A policy states that apps must ensure that they are allowed to use, access, monetize access to, or display content from third parties. Another guideline is that apps shouldn’t contain incorrect information and functionality.

Amazon also claims that Fakespot’s coding technique enables the app to collect and track information from customers. The company made similar claims last January against Honey, a browser extension that allows users to find coupons while shopping online, and warned users that it could be a “security risk”.

Fakespot: “You showed zero evidence”

In an interview, Saoud Khalifah, founder and CEO of Fakespot said he denied Amazon’s claims that the app posed security risks and said that while Fakespot collects some user data, it does not sell it to third parties.

Khalifah added that many apps use the same coding technique called “wrapping” to include a web browser view, such as coupon providers. He said many apps and websites also collect and track user information, including Amazon.

“We don’t steal user information, we’ve never done that before,” said Khalifah. “They showed zero evidence and Apple responded with zero evidence.”

Fakespot released a new version of its app at the end of May. Amazon reported the app to Apple in mid-June, Khalifah said.

Khalifah said he was upset that Apple Fakespot failed to adequately warn that the app would be removed from the App Store or that issues with the app could be fixed.

“Imagine you go to a tenant and say you have to take all your belongings with you, you have to leave immediately. That’s how I feel right now, to be completely honest with you, ”he added.

The Fakespot app will still be available in the Google Play Store for Android devices from Friday evening.

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Business

Etsy is shopping for the style resale app Depop for $1.6 billion.

Depop, the fashion resale marketplace beloved by Generation Z, is to be acquired by Etsy for $1.6 billion, the two companies announced on Wednesday.

The cash deal, which is expected to close by the third quarter of this year, underscores the growing influence of clothing resale platforms. More shoppers are turning to the secondhand market for something cheaper and — potentially — greener as the overproduction of clothing increasingly adds to landfills.

The trend appears to have been accelerated by the pandemic as more shoppers looked to declutter wardrobes, earn cash by selling their old clothes or set up fashion customization businesses from their bedrooms.

Investor appetite is also on the rise. Last month, Europe’s largest secondhand fashion marketplace, Vinted, raised 250 million euros in a funding round that valued the start-up at €3.5 billion ($4.26 billion), while in the United States companies such as ThredUp and Poshmark have gone public this year.

Depop, which was founded in 2011, has been particularly successful in building a marketplace for younger consumers, who are adopting secondhand fashion faster than any other group. Ninety percent of its users are under 26, with 30 million users across 150 countries. The platform is particularly known for its vintage clothes and streetwear — and for creating a new cohort of online influencers famous for selling their wares.

“We are simply thrilled to be adding Depop — what we believe to be the resale home for Gen Z consumers — to the Etsy family,” said the Etsy chief executive, Josh Silverman.

He said he believed the platform had “significant potential to further scale” and said that he saw “significant opportunities for shared expertise and growth synergies” for Etsy’s apparel sector, which was valued at $1 billion last year.

According to the Boston Consulting Group, the global pre-owned apparel market is worth up to $40 billion a year — about 2 percent of the total apparel market. It is expected to grow 15 to 20 percent annually for the next five years.

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Health

Ada Well being raises money from Samsung and Bayer for A.I. physician app

Berlin-based company Ada Health, which developed a doctor-style app that uses artificial intelligence to diagnose symptoms, was supported by the investment arms of South Korean company Samsung and German pharmaceutical giant Bayer.

Ada Health announced Thursday that it has initiated a $ 90 million round of funding with an undisclosed valuation that brings the total investment in the company to approximately $ 150 million.

Bayer led the round through its Leaps by Bayer investment arm, while Samsung invested through the Samsung Catalyst Fund, a US-based venture capital fund that Samsung Electronics uses to support companies worldwide. Young Sohn, former chief strategy officer and corporate president of Samsung Electronics, has joined the board of directors of Ada Health.

Ada Health was founded in 2011 by entrepreneurs Dr. Claire Novorol, Martin Hirsch and Daniel Nathrath and states that the app has been downloaded over 11 million times.

How it works

“The app works basically like a WhatsApp chat with your trusted family doctor, but around the clock,” CEO Nathrath told CNBC.

The patient starts typing in their symptoms and an AI chat bot asks a series of questions to help pinpoint the problem. After that, the app will show the patient the conditions that are most likely the cause and offer some suggestions on what to do next to fix the problem.

The iOS and Android apps provide general information on how to see a family doctor in the next three days. However, when patients interact with Ada Health through a healthcare system that uses the app, they can book an appointment directly and share the result of their preliminary exam with a real doctor, Nathrath said.

He said the company has signed contracts with multiple health systems, health insurers, and life science companies. Axa OneHealth, Novartis, Pfizer and SutterHealth are listed as partners on the Ada Health website.

While the app can be downloaded free of charge for patients, Ada Health charges its partners for access to the software.

The company said the new funds will be used to expand deeper into the US, which is already the largest market with 2 million users. Elsewhere, Ada Health has around 4 million users in the UK, Germany, Brazil and India with around 1 million each.

The funds will also be used to improve the company’s algorithms, expand the medical knowledge base, and go beyond 10 languages, Nathrath said.

He also wants to provide the Ada Health app with additional information beyond the symptom data provided by the patient. That could include lab data, genetic testing, and sensor data, Nathrath said.

“Smartwatches and other sensors have really made a big leap forward,” said Nathrath. “Nowadays you can measure your blood pressure, do an EKG, measure heart rate variability and blood oxygen levels.”

“Our goal is really to develop what is known as a personal operating system for health, in which you can not only carry out a symptom check, but also integrate all relevant sources of health information in such a way that Ada can ideally become this companion and notify you before the pound 100 problem is becoming a pound 100,000 problem a year. “

U-turn on tele health

Ada Health received less money than other “doctor” apps like Babylon and Kry.

Unlike Babylon and Kry, Ada Health does not allow patients to video call a family doctor.

Ada briefly ran a service called Doctor Chat, which allowed users to consult a registered GP through an on-demand chat portal. However, it was deactivated in March 2018 after having lived for about a year.

“We expected a lot more people to actually use this than they did,” said Nathrath, adding that people would prefer the automated chat experience to video calling with family doctors.

“If you look at telemedicine, you can’t scale it as well as an AI solution because you still have to hire a lot of doctors in different countries,” said Nathrath.

The investment in Ada Health comes just over two weeks after British health start-up Huma raised $ 130 million from the venture arms of Bayer, Samsung and Hitachi.

Other investors in the last round of Ada Health are Vitruvian Ventures, Inteligo Bank, F4 and Mutschler Ventures.

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Business

In Antitrust Trial, Tim Cook dinner Argues Apple Doesn’t Harm App Makers

Tim Cook, who testified on Friday in a lawsuit that could undermine Apple’s efforts to stave off growing control of its power, defended his company on allegations that it harmed app makers looking to increase their profits.

Mr. Cook, who took the stand for the first time as CEO of Apple, answered friendly questions from an Apple attorney and faced targeted questions from both an opposing attorney and the federal judge who will rule the case.

The results of the study could maintain or improve Apple’s dominance in the $ 100 billion app market. Epic Games, creator of the popular game Fortnite, is suing Apple, claiming the iPhone maker created a monopoly on its App Store and is using that power to take an unfair cut from other companies that rely on the App Store to Reach customers.

An epic win would enliven a growing cartel war against Apple. Federal and state regulators are scrutinizing Apple’s control over the App Store, and the European Union recently accused Apple of violating antitrust laws over its app rules and fees. Apple is facing two more federal lawsuits over its App Store fees – one from developers and one from iPhone owners – that are seeking class action lawsuit status.

Mr. Cook’s testimony came towards the end of a three-week lawsuit in federal court in Oakland, Calif., Dealing with the performance Apple gets from its App Store and 30 percent commission on the sale of most digital goods and subscriptions.

He entered the courthouse on Friday morning from an underground parking garage rather than the main entrance, which enabled him to avoid photographers gathering in front of the building. At around 7:30 am, journalists noticed he was going through security checks and shouted questions. Mr. Cook, wearing a dark gray suit, white shirt, and gray tie, held up his hand in a peace sign.

For over an hour, an Apple attorney led Mr. Cook through complaints against Apple, allowing him to explain why Apple did business in certain ways – and why it did no harm to app developers.

Mr Cook testified that Apple faced stiff competition and said commissions Apple collected from app developers helped fund better security in the App Store. “There’s a conflict between what the developer wants and what the consumer wants,” he said. He added that Apple has cut app store fees for many developers who are much smaller than Epic.

In a cross-examination, an epic attorney targeted Mr Cook’s credibility and asked why Mr Cook said he was unaware of some of the details of Apple’s business, including the App Store profit margins, which an outside expert testified on behalf of Epic said , could be up to 80 percent.

Mr. Cook said that was wrong. He said the App Store was profitable, but Apple hadn’t tried to pinpoint exactly how profitable it was, partly because it would be difficult to structure Apple’s costs.

Epic’s attorney denied this claim, showing internal Apple documents from Mr. Cook showing that the company could calculate the profitability of the App Store. Mr. Cook countered that the documents showed incomplete figures.

Epic’s attorney then moved on to an issue affecting the lawsuit, but it seemed to illustrate Apple’s hypocrisy: The way the company operates in China undermines Apple’s public enthusiasm for consumer privacy. The New York Times reported this week that Apple had compromised its Chinese users’ data and supported the Chinese government’s censorship by proactively removing apps.

While Mr Cook said Apple must obey laws in China, Epic’s attorney noted that other companies dissatisfied with Chinese policies had left the country. “I don’t know anyone in the smartphone business who doesn’t sell to China,” replied Cook.

The most worrying moment for Mr. Cook and Apple was the end of his testimony when Judge Yvonne Gonzalez Rogers of the US District Court for the Northern District of California participated in Mr. Cook’s questioning.

Throughout the trial, Judge Gonzalez Rogers posed specific questions to Apple and Epic witnesses, and her back and forth with Mr. Cook on Friday resulted in a particularly intense scrutiny of Apple’s arguments. Why couldn’t Apple allow iPhone owners to have more options to buy apps, she asked, especially if that meant lower prices for consumers?

“If you let people leak like this, we would essentially be giving up our total return on our intellectual property,” replied Mr. Cook.

The judge asked if Apple’s decision last year to reduce commission on app sales for developers making less than $ 1 million a year was aimed at distracting the review of Apple’s App Store policies. Mr Cook admitted that testing was a factor, but added that Apple primarily wanted to help small developers who were hit by a weak economy during the coronavirus pandemic.

Judge Gonzalez Rogers then launched a poll that found 39 percent of app developers were dissatisfied with Apple’s management of the App Store. “It doesn’t seem to me that you are again feeling any real pressure or competition to actually change the way you act to address developer concerns,” she said.

The judge’s biggest challenge in ruling the case may be to define the market that Epic and Apple are contending over.

Epic lawyers have argued that these are iPhone apps and that a game maker needs to walk through Apple’s “walled garden” to reach the more than one billion people who use the devices. This stifles innovation, Epic claims, and allows Apple to enforce strict rules and harm app developers by charging excessive fees. The company wants to host its own digital storefront within Apple.

Mr Cook said on Friday that “I am not a gamer,” but he argued that Epic distributes its games in a number of ways, including web browsers, game consoles and personal computers. Many of these platforms charge a commission similar to that of the App Store. If gaming is the market, Apple has argued, then there are a lot of competitors – like Microsoft, Sony, and Nintendo – and Apple cannot have a monopoly.

Judge Gonzalez Rogers expressed frustration with the market semantics. “One side will say it’s black, the other say it’s white – usually it’s somewhere in the gray,” she said last week.

At the beginning of the study, Trystan Kosmynka, Apple’s senior director, testified that the company rejected 40 percent of all app submissions in 2020. Apple cannot effectively monitor which apps get onto iPhones when Epic has its own app store. Said Kosmynka.

Epic responded with a flurry of internal Apple emails showing times when malicious apps got past Mr. Kosmynka’s team. An app released during the summer protests against Black Lives Matter was a game that allowed users to shoot cannons at protesters.

Apple tried to show why allowing an app store on an app store can be problematic. Lawyers criticized Epic’s digital business for not keeping controls tight enough, saying companies managed to use it to sell games they described as “offensive and sexualized.”

In an attempt to tie Epic to inappropriate content, Richard Doren, an Apple attorney, brought up Peely, a comic banana in Fortnite who is sometimes wearing a tuxedo and sometimes naked. Mr Doren implied that it would have been inappropriate to show Peely in federal court without a tuxedo. Matthew Weissinger, Vice President Marketing at Epic, made it clear that Peely, naked or suitable, wasn’t scandalous.

“It’s just a banana man,” he said.

The battle between the companies began in August when Epic broke Apple’s rules by bypassing Apple’s payment system in the Fortnite app. Apple removed Fortnite from the App Store, and Epic immediately sued the company and launched an advertising campaign around the suit.

On the first day of the trial, Epic’s chief executive Tim Sweeney testified that his company filed a lawsuit because he wanted to show the world the consequences of Apple’s policies. Judge Gonzalez Rogers cut him off and asked if Mr. Sweeney knew of another developer lawsuit against Apple.

Mr. Sweeney said he did.

“And you just ignored that and went alone,” replied the judge.

The trial will complete on Monday, but Judge Gonzalez Rogers said a decision would likely take months. “Hopefully before August 13th,” she said. She also said her decision would likely be challenged, meaning the process could only be the first chapter of a lengthy battle.

Categories
Business

Indonesia’s Gojek needs all autos on its app to be electrical by 2030

Indonesian ride hail app Gojek has announced plans to turn every car and motorcycle on its platform into an electric vehicle (EV) by 2030 in an ambitious tripartite sustainability strategy.

The company, dubbed the “Three Zeros” agenda, aims to achieve zero emissions, zero waste and no socio-economic barriers by the end of the decade, co-founder and co-CEO Kevin Aluwi told CNBC.

The 11-year-old company will invest in a number of EV pilot programs in Southeast Asia and introduce a “world’s first” in-app carbon offsetting feature. However, Aluwi said the plans would also require outside assistance.

“We will definitely use our money where our mouth is,” said Aluwi. “But it goes without saying that it is impossible for us to do this alone,” he continued, emphasizing the need for public and private collaboration to build the supporting infrastructure.

We will definitely put our money where our mouth is. But it goes without saying that it is impossible for us to drive this alone.

Kevin Aluwi

Co-founder and Co-CEO, Gojek

Gojek has already seen great interest from battery manufacturers, nickel suppliers and Indonesian authorities interested in supporting the transition to green energy in the world’s fourth largest country and the surrounding region, said Aluwi.

“Indonesia is one of the largest motorcycle haulage countries so there is a lot of interest from all types of parties and we see ourselves primarily as a facilitator to make this happen.”

The company also announced a number of social mobility initiatives, including the establishment of an employee-led council to advance corporate diversity, equality and inclusion programs and support the digitization of micro and small businesses. It also promised to only attend gender-specific panels for lecture events.

Aluwi said the plans would help Gojek remove some of the barriers to inclusivity that exist both within the company and in Indonesia as a whole.

“We’re very, very far from where we need to be if I can be brutally honest with ourselves. But I think our commitments are the first step in correcting that,” he said. “Indonesia is a very diverse and complex country when it comes to these issues.”

An Indonesian driver from the Gojek hail service and his passenger commute in Jakarta on March 5, 2021.

NurPhoto | Getty Images

The plans were announced on Friday in the company’s first sustainability report, which outlines the company’s environmental, social and government goals (ESG). The goals are to be announced and reviewed annually.

“It’s no longer about whether companies should report their sustainability impact,” said Allinettes Adigue, head of ASEAN at the Global Reporting Initiative, which benchmarks corporate and government ESG commitments, in the report’s press release .

“The issue now is whether the reports reported by companies are accurate, relevant and clearly communicate their economic, environmental and social impact,” he added.

The announcement follows news that Gojek will merge with Indonesian e-commerce company Tokopedia to form the multifunctional GoTo app.

An IPO is definitely an area, an activity, a milestone that we know is on the agenda at some point.

Kevin Aluwi

Co-founder and Co-CEO, Gojek

Under the combined company, the country’s two most valuable startups will reportedly aim for a valuation of up to $ 40 billion if they compete in the public markets against Southeast Asian hail giant Grab.

“An IPO is definitely an area, an activity, a milestone that we know will be on the agenda at some point,” said Aluwi, although it would not be limited in time.

Last month, SoftBank-Backed Grab announced that through a SPAC merger with Altimeter Growth Corp. will go public. The company is valued at $ 39.6 billion – the largest blank check merger to date.

Categories
Business

Apple and Epic Head to Court docket Over Their Slices of the App Pie

On a Friday last August, Tim Sweeney, a billionaire game developer, emailed a contact at Microsoft: “You’re going to enjoy the upcoming fireworks show.”

A week later, Mr. Sweeney’s game Fortnite delivered good news to players on iPhones: They’d get a discount on in-game items for making purchases outside of Apple’s payment systems.

The change violated Apple’s rules and prevented the iPhone maker from receiving a commission for one of the world’s most popular games. Hours later, Apple kicked Fortnite from the App Store.

Mr. Sweeney’s firm, Epic Games, immediately sued Apple in federal court. It also started a PR broadside that was months in the making, including a trending #FreeFortnite hashtag and a parody of Apple’s iconic “1984” ad portraying Apple CEO Tim Cook as the evil corporate overlord with an apple for a head .

The Epic attack was the most direct challenge to Apple’s power in years, and nine months later the battle is pending in federal court in Oakland, California. A lawsuit is due to open on Monday with statements from Mr. Sweeney about why he believes Apple is a monopoly that abuses its power.

The study, which is expected to last three weeks, is having a significant impact. If Epic wins, it will improve the economics of the $ 100 billion app market and create a path for millions of businesses and developers to avoid sending up to 30 percent of their app sales to Apple.

An epic victory would also enliven the cartel war against Apple. The federal and state supervisory authorities are reviewing Apple’s control over the App Store. On Friday, the European Union accused Apple of violating antitrust laws regarding app rules and fees. Apple is facing two other federal lawsuits over its App Store fees – one from developers and one from iPhone owners – that are seeking class action lawsuit status.

Beating Apple would also bode well for Epic’s upcoming test against Google for the same issues in the App Store for Android devices. This case is expected to go to trial this year and will be ruled by the same federal judge, Yvonne Gonzalez Rogers of the Northern District of California.

However, if Apple wins, it will strengthen its hold on mobile apps and stifle its growing criticism, further strengthening a company that is already the World’s Most Valuable Company, with over $ 200 billion in revenue for the past six months Has.

The process will focus on a legal debate on whether Apple is a monopoly. Epic’s lawyers have argued that businesses need iPhones to reach customers and that Apple is wrongly forcing app makers to use its payment system and pay their fees.

Apple lawyers have responded that iPhones are just one way of reaching consumers and that Apple’s fees are industry standards.

Apple likely has the upper hand, legal experts said. Courts are often more sympathetic to defendants in antitrust proceedings, as companies have the right to choose who to do business with.

But Epic argues that Apple is using its position of power to stifle competition, a legal theory “that works and has overcome this disadvantage,” said William Kovacic, a law professor at George Washington University. The Justice Department made a similar argument against Microsoft in its antitrust case two decades ago.

The case could be due to a narrow technical question: what market are these two fighting over? Epic argues that these are iPhones and that Apple has a clear monopoly on them. Apple’s lawyers insist that the market in question spans all gaming platforms – from smartphones to video game consoles to desktop computers – and that Apple has little monopoly there.

The answer lies with Judge Gonzalez Rogers. And after she settles that case, she’ll hear the next two App Store lawsuits that are about class action status.

An Apple spokeswoman said in a statement that Apple’s top executives would show how good the App Store has been for the world. “We are confident that the case will prove that Epic intentionally violated its agreement just to increase its revenue,” she said.

Epic declined to comment.

Fortnite, a battle royale video game, is the biggest hit in Epic’s 30 years of business. This happened in part because Mr Sweeney pushed the companies behind the big game consoles – Microsoft, Sony Group, and Nintendo – to pit gamers on different devices against each other, which means that a Microsoft Xbox owner is a Sony PlayStation owner for the could play first time.

In 2018, Epic released Fortnite in an iPhone app. In about two years, Epic made around $ 1 billion from Fortnite and its other iPhone apps. But it had to pay Apple about 30 percent of that. Epic paid similar commissions to game console manufacturers.

Mr Sweeney has said in interviews and on Twitter that he realized that the commissions on the App Store mean that sometimes Apple and Google can get more out of a game than the developers who made it. He saw an opportunity to challenge the tech giants.

Mr Sweeney also said he was okay with paying commissions to companies like Microsoft and Nintendo for selling their game consoles at or below cost and depending on the commissions, while Apple makes big margins in all areas of its business.

Other app makers started complaining about the app stores as well, but Epic was one of the few with the money, willingness, and independence to argue in court. While the Chinese internet giant Tencent bought a large part of Epic in 2012, Mr Sweeney remains the majority shareholder. Investors recently valued Epic at $ 29 billion.

But Epic is still tiny compared to Apple. In the last quarter, Apple had average revenue of $ 30 billion per month.

“If we let Apple and Google get away with it, in a few years’ time they will expand this monopoly to wield a level of power over people and companies that is completely new in human history,” Sweeney said in an interview last year.

In 2019, Mr. Sweeney decided to confront Apple. Epic hired the law firm Cravath Swaine & Moore, hired a PR consultant, hired 100 to 200 people on the project, and formed an alliance with other app makers “to make sure we weren’t the only voice,” according to an Apple Court filing. Epic named the effort Project Liberty.

Last June, Mr Sweeney emailed Mr Cook and some of his deputies asking for a rival marketplace for games on the iPhone to be unlocked and to use Epic’s own payment system instead of Apple to get the 30 percent cut from Bypass Apple.

Apple’s lawyers responded, writing that the company would not “turn the App Store into a public utility”.

Mr. Sweeney dropped courtesy in his reply. “It is a sad state of affairs that Apple executives are passing Epic’s sincere plea to Apple’s legal team to respond with such a self-righteous and self-serving screed,” he wrote to Mr. Cook. “We will continue to pursue this, as we have in the past, to address other injustices in our industry.”

Three weeks later, Mr Sweeney sent out his forecast for fireworks, according to an Apple lawsuit.

Since then, lawyers from Epic and Apple have told different stories in court files and reporters.

Apple has announced that it will develop a globally modified product for the iPhone that has led to an “economic miracle” in mobile apps. Apple spent billions of dollars developing the iPhone and another $ 100 million on its app store, the company said, and charging a commission on app sales is partly why that investment pays off and keeps apps safe .

Epic countered that Apple’s commissions do very little for security. Epic is expected to call witnesses from other companies to share their experience with the App Store, including a senior executive at Match Group, who makes the Tinder dating app. A Facebook executive involved in their own feud with Apple was due to testify, but dropped out.

Apple has accused Epic of looking for a free ride. The game maker has not tracked other companies that distribute Fortnite. According to an Apple-funded study, Microsoft, Samsung, Sony, and Nintendo all charge the same commissions for games. In this study, it was not found that Apple posted the 30 percent quota in the App Store in 2008.

In response, Epic pointed out the commission it charges on its own market for game developers: 12 percent.

After Epic sued, Apple halved its commission for developers making their apps less than $ 1 million to 15 percent. That new rate applies to about 98 percent of developers who paid Apple’s commission, according to estimates by Sensor Tower, an app data firm.

However, Apple’s bottom line was hardly affected. According to Sensor Tower, more than 95 percent of Apple’s app revenue comes from companies that pay the full 30 percent.

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Apple’s App Retailer Attracts E.U. Antitrust Cost

Ms. Vestager said the commission has opened further investigations into Apple, including whether the company is killing rivals to Apple Pay, and has spoken to colleagues in the US, Australia and the Netherlands about the investigation.

“It is an area of ​​concern to a number of colleagues around the world,” Ms. Vestager said.

Spotify welcomed the European Commission’s decision. As of 2016, the Swedish company no longer allowed its customers to purchase a subscription through its iPhone and iPad apps to avoid paying Apple fees, but rather to drive visitors to the Spotify website.

“Ensuring the fair operation of the iOS platform is an urgent task with far-reaching implications,” said Horacio Gutierrez, head of global affairs and chief legal officer of Spotify, in a statement. The Commission’s announcement was “a crucial step in bringing Apple to account for its anti-competitive behavior and ensuring sensible choice for all consumers and a level playing field for app developers.”

Apple said its App Store policies didn’t hurt competition, but rather gave companies a platform to reach customers. The company said developers could find payment alternatives, noting that Spotify pays Apple low commissions because customers have to sign up through a website. Apple said Spotify has become the world’s largest music streaming service in part because of the App Store.

“They want all the benefits of the App Store but don’t think they have to pay anything for them,” Apple said in a statement. “The Commission’s argument on behalf of Spotify is the opposite of fair competition.”

The app store criticism is part of a wider debate about the power of the tech industry, where a small number of companies like Amazon, Apple, Facebook, and Alphabet, which own Google, have government-like powers to set guidelines for key parts of the digital economy. This agency determines how people find, communicate and shop for information and entertainment.

Categories
Business

Apple’s App Retailer Attracts E.U. Antitrust Cost

“They want all the benefits of the App Store but don’t think they have to pay anything for them,” Apple said in a statement. “The Commission’s argument on behalf of Spotify is the opposite of fair competition.”

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Updated

April 29, 2021, 6:16 p.m. ET

The app store criticism is part of a broader debate about the power of the tech industry, where a small number of companies like Apple, Facebook, Google, and Amazon have government powers to set guidelines for key parts of the digital economy. It determines how people find, communicate and shop for information and entertainment.

This week, Apple improved its performance by rolling out a software update that gives customers more options to block apps from tracking data. This change has sparked a rivalry with Facebook, which has criticized the move as anti-competitive as it will affect its online sellability through advertising.

Businesses are increasingly pushing regulators and courts to intervene. At a congressional hearing in Washington last week, companies like Spotify, Tile and Match Group told senators how guidelines from Apple and Google, whose Play Store is another sticking point for app developers, hurt competition and lead to higher app prices for Customers led. And next week, a lawsuit between Apple and Epic Games, the maker of Fortnite, which has filed an antitrust lawsuit against Apple over its fees, is set to begin in California.

The UK is conducting another antitrust investigation into Apple through the App Store after receiving complaints from developers.

The case, announced on Friday, is part of a wider effort by the European Union to contain so-called gatekeeper companies like Apple, Amazon, Facebook and Google. Policy makers are creating laws to prevent the tech giants from abusing their market power to harm smaller businesses, including the way they manage app stores.

Efforts to force changes to the App Store pose a threat to a rapidly growing Apple business. As the sales of iPhones, iPads, and other hardware devices mature, the company is turning to digital services as a new source of growth. Investor optimism about this deal has helped Apple stock skyrocket, reaching more than $ 2.2 trillion in market value, the largest in the world.